Terms & Conditions

Agreement to Terms

By accessing or using the services of Eagle Repair Service LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Eagle Repair Service provides commercial refrigeration, HVAC, and cooking equipment repair and maintenance services. Our services include:

• Emergency repair services
• Preventive maintenance programs
• Equipment installation and replacement
• Diagnostic services
• Parts procurement and replacement

Service Appointments

When scheduling service, you agree to:

• Provide accurate contact and location information
• Ensure access to the equipment requiring service
• Provide a safe working environment for our technicians
• Give at least 24 hours notice for appointment cancellations

Cancellations with less than 24 hours notice may be subject to a cancellation fee.

Pricing and Payment

Service pricing will be provided via estimate before work begins. By authorizing service, you agree to pay for:

• Diagnostic and service call fees
• Labor charges at current hourly rates
• Parts and materials at cost plus applicable markup
• Any applicable taxes

Payment is due upon completion of service unless other arrangements have been made. We accept cash, check, and major credit cards.

Warranty

Eagle Repair Service provides the following warranties:

• 90-day warranty on labor for repairs performed
• Manufacturer warranty applies to new parts installed
• 30-day warranty on used or refurbished parts

Warranties do not cover damage caused by misuse, neglect, power surges, or unauthorized modifications.

Limitation of Liability

To the maximum extent permitted by law, Eagle Repair Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Loss of inventory or products
• Business interruption
• Data loss

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

This limitation of liability extends to and also protects Gaazzeebo, the provider and operator of the software platform used to deliver our services (the "Platform Provider"), and its owners, members, and personnel. You agree that the Platform Provider shall not be liable to you for any claim, loss, or damage of any kind arising out of or relating to the platform, the website, the client portal, your data, or the services delivered through them. Any such claim relating to the services is solely between you and Eagle Repair Service LLC, which assumes responsibility for the services as between you and the Platform Provider, except to the extent prohibited by applicable law.

Client Portal

If you create an account in our client portal, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Eagle Repair Service LLC and is protected by copyright and trademark laws.

Software Platform Provider & Publicity License

The website, client portal, and supporting software used to deliver our services are owned, provided, hosted, and operated by Gaazzeebo (the "Platform Provider"). The Platform Provider stores and processes data and otherwise operates the platform on behalf of Eagle Repair Service LLC and any other business that uses the software. All rights in the underlying software, source code, design, and platform remain the exclusive property of the Platform Provider.

If you are a business that uses this software (whether Eagle Repair Service LLC or another business operating on the platform), you grant the Platform Provider a non-exclusive, worldwide, royalty-free license to use, display, and reproduce your business name, trade name, and logo for the purpose of identifying you as a customer or user of the software — including in portfolios, case studies, websites, proposals, and marketing or promotional materials. You represent that you have the right to grant this license for the names and logos you provide. You may revoke this license as to future use by sending written notice to the contact below, after which the Platform Provider will discontinue new uses within a reasonable period (existing printed or distributed materials excepted).

This license covers your own business identity and marks. It does not, and is not intended to, grant any rights in the names, logos, or marks of any third party that you do not own or are not authorized to license.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the new terms.

SMS Messaging Terms & Conditions

By submitting this form and signing up for texts, you consent to receive text messages from Eagle Repair Service at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Eagle Repair Service will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

Contact Information

For questions about these Terms of Service, please contact us: